REQUEST AN AUDIT
The Thinking Robot
OR CALL:
+1 (720) 776 1664
The Thinking Robot
REQUEST AN AUDIT
OR CALL:
+1 (720) 776 1664
REVENUE RECOVERY INFRASTRUCTURE
REVENUE RECOVERY INFRASTRUCTURE
Stop the bleed at the four predictable leak points. Math is always the close.
The compliance question every medical practice is now forced to ask.
AI receptionists are the highest-leverage hire your practice can make. They are also the highest-risk hire your practice can make — if the vendor doesn't take HIPAA seriously. Most don't.
The question is no longer whether you'll deploy a voice agent at your front desk. Your competitors already are. The question is whether you'll deploy one that signs a BAA, encrypts PHI in transit and at rest, never trains models on your patient data, and gets handled like the regulated piece of infrastructure it actually is — or whether you'll deploy a chatbot with a marketing site that mentions HIPAA in passing.
We built TTR's medical stack the other way around: compliance-first, with the agent layer on top. Not the other way around.
Meet Nova — your HIPAA-compliant AI receptionist.
Nova is TTR's HIPAA specialist agent. She's who medical directors, practice managers, and compliance officers talk to when they want to stress-test our posture before signing. She also runs the live patient-facing flow for every Tier 3 medical deployment.
Answers every inbound call
With the recording-and-consent notice baked in, in a way that satisfies one-party and two-party consent states without scaring patients.
Captures intake data under your BAA
Never touching PHI outside the encrypted pipeline.
Routes clinical questions to humans
She does not diagnose, does not recommend treatments, does not confirm patient identity to third parties, does not quote specific prices, and does not pretend to be human.
Books consultations & pre-collects deposits
Via a secure link — never by reading numbers over the phone.
Escalates instantly
When a caller asks for a human, mentions self-harm, or describes a medical emergency.
Nova is what an AI receptionist sounds like when you build the compliance spine first.
What "HIPAA-compliant by design" actually means here.
We say built in, not bolted on because every shortcut other vendors take is a shortcut your practice cannot afford. Here is the architecture, in plain language.
The Business Associate Agreement is non-negotiable.
No Tier 3 medical deployment goes live without a signed BAA. We provide our standard BAA template; we accept yours; we negotiate. We do not deploy on a handshake.
PHI is encrypted end-to-end.
Call audio, transcripts, structured intake data, and metadata are encrypted in transit (TLS 1.3) and at rest (AES-256). Storage lives inside HIPAA-eligible cloud infrastructure with BAAs in place upstream.
We do not train models on your patient data.
Period. PHI never enters a general-purpose model training pipeline. Voice and language models are inference-only against your data; any improvements to Nova's behavior happen on de-identified or synthetic transcripts, never your patients' actual conversations.
Access is scoped and audited.
Only the personnel required to operate your deployment can see your data, and every access event is logged. Breach-notification protocols are pre-wired into the workflow, not improvised after the fact.
State-law overlays are handled.
Recording consent in California, Florida, Illinois, Massachusetts, Montana, Pennsylvania, Washington — Nova's universal opening notice satisfies all two-party-consent states. We also accommodate state-specific patient-privacy overlays beyond HIPAA where they apply.
Deckard — the quiet layer most vendors don't talk about.
Compliance is not just about how you handle the legitimate calls. It is also about how you handle the calls that should never reach a human.
Deckard is TTR's seventh internal agent. He runs in the background as the first line of defense against bad actors: spam dialers, social-engineering attempts, agentic threats trying to extract PHI through prompt injection. Legitimate callers never meet him. Bad actors never get to Nova.
This is the security layer most receptionist vendors don't have, because they didn't build for the medical use case. We did.
Purpose-built for high-stakes medical front desks.
MedSpas
Aesthetic and cosmetic procedures with deposit collection, consultation booking, and pre-/post-op patient communication.
Cosmetic Surgery Practices
High-ticket consultations, pre-authorization workflows, and pre-op clearance reminders.
Dental Specialty Practices
Oral surgery, orthodontics, periodontics — booking + consultation cadences with similar regulatory posture.
Regenerative & Longevity Clinics
Cash-pay or hybrid models with complex intake and significant deposit collection.
Operate in a different vertical and HIPAA touches your workflow? Schedule a discovery call. We've built bespoke deployments for adjacent practices and can tell you in 30 minutes whether the architecture maps to your situation.
What we will not claim.
A short list of phrases TTR will never use, because they're not true under HIPAA. If another vendor uses any of them, ask them to back it up in writing.
The compliance discovery call.
If your practice is ready to evaluate TTR's HIPAA posture in detail, the next step is a 30-minute compliance discovery call. Your compliance officer can interrogate Nova directly. Ed Murray joins for the second half to walk through deployment architecture, BAA terms, and the build / test / cutover process. You leave with a written follow-up summarizing TTR's HIPAA posture and the questions you raised.
We do not close on discovery calls. We earn the next conversation.
The compliance question every medical practice is now forced to ask.
AI receptionists are the highest-leverage hire your practice can make. They are also the highest-risk hire your practice can make — if the vendor doesn't take HIPAA seriously. Most don't.
The question is no longer whether you'll deploy a voice agent at your front desk. Your competitors already are. The question is whether you'll deploy one that signs a BAA, encrypts PHI in transit and at rest, never trains models on your patient data, and gets handled like the regulated piece of infrastructure it actually is — or whether you'll deploy a chatbot with a marketing site that mentions HIPAA in passing.
We built TTR's medical stack the other way around: compliance-first, with the agent layer on top. Not the other way around.
Meet Nova — your HIPAA-compliant AI receptionist.
Nova is TTR's HIPAA specialist agent. She's who medical directors, practice managers, and compliance officers talk to when they want to stress-test our posture before signing. She also runs the live patient-facing flow for every Tier 3 medical deployment.
Answers every inbound call
With the recording-and-consent notice baked in, in a way that satisfies one-party and two-party consent states without scaring patients.
Captures intake data under your BAA
Never touching PHI outside the encrypted pipeline.
Routes clinical questions to humans
She does not diagnose, does not recommend treatments, does not confirm patient identity to third parties, does not quote specific prices, and does not pretend to be human.
Books consultations & pre-collects deposits
Via a secure link — never by reading numbers over the phone.
Escalates instantly
When a caller asks for a human, mentions self-harm, or describes a medical emergency.
Nova is what an AI receptionist sounds like when you build the compliance spine first.
What "HIPAA-compliant by design" actually means here.
We say built in, not bolted on because every shortcut other vendors take is a shortcut your practice cannot afford. Here is the architecture, in plain language.
The Business Associate Agreement is non-negotiable.
No Tier 3 medical deployment goes live without a signed BAA. We provide our standard BAA template; we accept yours; we negotiate. We do not deploy on a handshake.
PHI is encrypted end-to-end.
Call audio, transcripts, structured intake data, and metadata are encrypted in transit (TLS 1.3) and at rest (AES-256). Storage lives inside HIPAA-eligible cloud infrastructure with BAAs in place upstream.
We do not train models on your patient data.
Period. PHI never enters a general-purpose model training pipeline. Voice and language models are inference-only against your data; any improvements to Nova's behavior happen on de-identified or synthetic transcripts, never your patients' actual conversations.
Access is scoped and audited.
Only the personnel required to operate your deployment can see your data, and every access event is logged. Breach-notification protocols are pre-wired into the workflow, not improvised after the fact.
State-law overlays are handled.
Recording consent in California, Florida, Illinois, Massachusetts, Montana, Pennsylvania, Washington — Nova's universal opening notice satisfies all two-party-consent states. We also accommodate state-specific patient-privacy overlays beyond HIPAA where they apply.
Deckard — the quiet layer most vendors don't talk about.
Compliance is not just about how you handle the legitimate calls. It is also about how you handle the calls that should never reach a human.
Deckard is TTR's seventh internal agent. He runs in the background as the first line of defense against bad actors: spam dialers, social-engineering attempts, agentic threats trying to extract PHI through prompt injection. Legitimate callers never meet him. Bad actors never get to Nova.
This is the security layer most receptionist vendors don't have, because they didn't build for the medical use case. We did.
Purpose-built for high-stakes medical front desks.
MedSpas
Aesthetic and cosmetic procedures with deposit collection, consultation booking, and pre-/post-op patient communication.
Cosmetic Surgery Practices
High-ticket consultations, pre-authorization workflows, and pre-op clearance reminders.
Dental Specialty Practices
Oral surgery, orthodontics, periodontics — booking + consultation cadences with similar regulatory posture.
Regenerative & Longevity Clinics
Cash-pay or hybrid models with complex intake and significant deposit collection.
Operate in a different vertical and HIPAA touches your workflow? Schedule a discovery call. We've built bespoke deployments for adjacent practices and can tell you in 30 minutes whether the architecture maps to your situation.
What we will not claim.
A short list of phrases TTR will never use, because they're not true under HIPAA. If another vendor uses any of them, ask them to back it up in writing.
The compliance discovery call.
If your practice is ready to evaluate TTR's HIPAA posture in detail, the next step is a 30-minute compliance discovery call. Your compliance officer can interrogate Nova directly. Ed Murray joins for the second half to walk through deployment architecture, BAA terms, and the build / test / cutover process. You leave with a written follow-up summarizing TTR's HIPAA posture and the questions you raised.
We do not close on discovery calls. We earn the next conversation.